Nexcore’s after-market support services include customer service phone support, product warranty service, product repairs, trending and sustaining engineering. Nexcore’s customer service department provides technical and phone support with a system robust enough to deal with end-users. For many clients, we set up a toll-free number to take their customers’ inquiries directly. Our technical team provides returned product evaluation, debug, and warranty repairs. Nexcore’s customer service is another example of how we handle the nitty-gritty so you can focus on your core business.
After-market services include:
- Sustaining engineering and next generation products
- Warranty service and repairs
- Trend analysis
- Customer service